Gary E. Hanes & Associates, LLC
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Gary E. Hanes & Associates, LLC is devoted to community building and community development with a focus on helping managers of federally-assisted programs -- particularly assisted housing -- to address limited English proficiency. We believe that communities, projects and programs are strengthened by underpinning them with inclusive and sustainable practices.
Gary E. Hanes & Associates, LLC, offers confidential limited English proficiency consulting services tailored to your needs. We have a reputation for professional, quality service backed by experience and expertise in addressing this emerging need.
States, local agencies, private or nonprofit entities, and subrecipients that receive federal funds must adopt Language Assistance Programs. We can help you navigate through this process by developing Language Needs Assessments, Language Access Plans, and training staff to better address client needs and to comply with Title VI of the Civil Rights Act.
"Good customer service is welcome in any language."
- Erik Kingston, IHFA
"Everyone smiles in the same language."
- George Carlin
"If you talk to a man in a language he understands, that goes to his head. If you talk to a man in his language, it goes to his heart."
- Nelson Mandella
"Interpreters will never be replaced by technology. They will be replaced by interpreters who use technology."
"Language services expenses should be treated as a basic and essential operating expense, not as an ancillary cost."
-Asst. Attorney General Thomas Perez
“Laughter is the language of the soul.”
"I am convinced that the hardest language for some people to speak is 'truth'." -Aunty Acid
"Where a smile speaks a thousand words."
-Holland America Line
"Boy, those French. They have a different word for everything." -Steve Martin
"For last year's words belong to last year's language. And next year's words await another voice." -- T.S. Elliot
Most of our clients are housing-focused, but we produce Language Assistance Programs for all kinds of private and public clients. The property management companies we have assisted, manage more than 35,000 units of affordable multifamily housing in 22 states. -- Gary Hanes, July 2019
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